_Work_ # Selected work Product design and UX case studies, from customer self-service to design systems prepared for AI. ## Complete redesign of My Sunrise A self-service platform built from scratch for Sunrise customers. Two years in real use and almost no usability problems. - **50** users in the tests - **3** iteration cycles - **2 years** in real use 01 / PRODUCT UX · SELF-SERVICE (https://baguelus.com/en/proyectos/my-sunrise/) ## Sunrise Rewards A loyalty programme built from scratch, with no requirements, across portal, My Sunrise and app. From sketch to a 1,500-employee pilot in 6 months. - **6 months** from zero to pilot - **1,500** employees in the pilot - **3** platforms 02 / PRODUCT DESIGN · LOYALTY (https://baguelus.com/en/proyectos/sunrise-rewards/) ## A design system for AI An open design system architecture, in a repository, that design, front-end and AI agents consume the same way. Tested in a pilot with the app team. - **4–5 months** of work - **1** author, with AI - **4** people in the pilot 03 / DESIGNOPS · PILOT (https://baguelus.com/en/proyectos/design-system-ia/)