My Sunrise
End-to-end redesign of the portal where customers manage products, bills, contracts and support.
The challenge
The portal brings together different tasks with their own business and technical requirements. The redesign had to make those tasks clearer within a shared experience.
My contribution
I led the end-to-end redesign. I organised customer interviews and stakeholder workshops and turned the findings into prototypes. I built a dedicated UI kit connected to the corporate design system.
Validation
I tested and iterated on the prototypes against customer needs, business requirements and technical constraints.